In order to try to banish this lag once and for all, we’re holding a massive test of our servers. This is Phase 1.
If you would like to participate, all you have to do is play Zone4 between July 25thand July 29thand answer these questions based on your experience while playing.
Once you have answered these questions, simply copy and paste the information into a http://zone4.ogplanet.com/en/help/helpdesk.og ticket and send it to us.
Please note that if you participate in Phase 1 of this test, you may be asked to participate in further phases later.
2. User ID:
3. Character Name:
4. Hours played (approximately):
5. On a scale of 1 to 10, how good was your game connection? (1 = Unplayable, game stops entirely. 10 = Perfect, smooth with no disruptions):
6. Was there any lag during your gameplay? If yes, please describe where it was and what happened:
7. Do you have a wired or wireless internet connection?:
8. Did you encounter any problems during play? If yes, please explain, and include any error messages:
9. Which Zone4 game mode do you play the most?:
10. How many hours do you play Zone4 per day on average?:
11. What time do you usually play Zone4? (Please indicate your time zone):